Privacy Policy

Last Modified: 12 March 2024

At EverVoid, protecting your privacy is paramount. Our transparent and straightforward privacy policy outlines how we handle your data. By using our services, you consent to this policy and our use of cookies.

Information We Collect

  • Personal Information: When you join our services or link your account, we collect personal information such as your email address, Discord ID, and Minecraft username. This information is vital for account verification, integration of our services, and enforcing our server rules.
  • Gameplay Data: We gather data related to your activities on our Minecraft server, including but not limited to chat logs, interactions with other players, items collected, virtual currency transactions, and in-game actions. This data is crucial for server administration, moderation, and enhancing your gaming experience. Additionally, anonymized Minecraft gameplay data may be used for training open-source AI models to improve game dynamics and player interaction. This usage helps us innovate and enhance the overall gameplay experience.
  • Log Data: Our servers automatically record information sent by your Minecraft client or web browser when you access our services. This log data includes your IP address, browser type, operating system, and referring URLs, among others. Collecting this information helps us ensure the performance, security, and stability of our services.
  • Cookies and Tracking Technologies: To improve your browsing experience on our website and services, we utilize cookies and similar tracking technologies. These are used for storing session information and understanding usage patterns. You have control over your cookie preferences and can adjust them through your web browser settings.
  • Public Contributions: Contributions you make to our services, such as posts and comments, are collected along with potentially your username or IP address. This facilitates community interaction and content management, allowing us to create a safer and more engaging environment.

How We Use Your Information

  • Enforcing Rules Across Services: The personal and activity data we collect across our services, including the Minecraft server, Discord, and other platforms, are vital for investigating rule violations and verifying reports. This process ensures a safe and enjoyable community for all users.
  • Providing and Improving Services: We leverage collected information to operate, maintain, and enhance all EverVoid services. This involves personalizing user experiences, troubleshooting, and optimizing performance for user satisfaction across platforms.
  • Moderation and Enforcement: Across all EverVoid services, we use data, including chat logs and user interactions, to enforce rules and maintain a respectful, safe environment. Effective moderation is key to fostering a positive community experience.
  • Communications: Whether you contact us by email, Discord, or another communication method, we use your information to effectively address your inquiries and support needs. Direct messaging may be used on platforms like Discord to provide personalized support.
  • Legal Compliance: We may use your information to fulfill legal obligations, respond to legal processes, or protect our community's rights and safety. This includes cooperating with law enforcement as required.

Sharing of Information

  • We do not sell, rent, or share your personal information for marketing. We may share information with third-party providers like hosting services, Cloudflare, hCaptcha, and Google's reCAPTCHA for operation and security of our services. These providers adhere to our privacy and security standards, ensuring your data is protected.

Your Privacy Rights

  • Access and Corrections: To access, update, or correct your personal information, please reach out to our support team. We're here to assist with ensuring your data is accurate and up-to-date.
  • Account Deletion: If you wish to delete your account, please contact us with your request. While we will remove your account information to the extent required by law, please be aware that some of your data may also be retained in our backups. These backups are maintained for operational integrity and disaster recovery purposes but are protected under the same privacy standards as our active user databases.

Security of Your Data

We implement robust security measures to protect your data, including encryption, secure servers, and optional two-factor authentication. While we strive for the highest level of security, please be aware that no online system is completely infallible. Our efforts include:

  • General Security: Using encryption and secure servers to safeguard your data against unauthorized access.
  • Two-Factor Authentication (2FA): Offering an optional, yet strongly recommended, security step for users. This may become mandatory in the future and requires a mobile device and an authenticator app.
  • Admin Security Protocols: Requiring administrators to use physical 2FA keys and secure VPNs, like OpenVPN or WireGuard, for server access, ensuring a high level of security for all data management activities.

Children’s Privacy

We do not knowingly collect information from children under 13. If you are a parent or guardian and believe your child’s information is in our system, please contact us for assistance.

Changes to This Policy

EverVoid reserves the right to update or modify this Privacy Policy at any time and for any reason. We will notify you of significant changes through announcements on our Discord server or via email to those registered for our services. Please note, this Privacy Policy does not extend to external websites linked from our services; we recommend reviewing their privacy policies to understand how they handle your information.

Contact Us

If you have any questions about our Privacy Policy, require assistance regarding your data, or wish to communicate with us for any privacy-related reason, please do not hesitate to reach out to us at [email protected].